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MECHELEN - 5 projects

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Project Context & Goal


Mechelen is a mid size town with 84.000 inhabitants located between Antwerp and Brussels. The mayor and the administration run the city, hand in hand, with a very inclusive urban policy and has transformed the city to a positive, collaborative, inclusive community. The city was awarded with the 2016 World Mayor prize.

The project, thus, had the following goals:

  • To involve a maximum number of people in a positive, constructive way in the city’s projects.
  • To use participation to involve citizens in concrete and well defined projects, delivering results.
  • To involve citizens, that would otherwise be left out,  by using digital participation tools. That way, more people can be involved directly in improving services of the city that matter for them.

The Participatory Project

We worked with Mechelen on the following projects with the aim of allowing the town, that is already in intensive collaborations with stakeholder associations, to enter in direct communication with its citizens.

What makes you do sports What can the city do for the recreative sporter in the city?

Citizen satisfaction with the city counter Get the citizen’s feedback about their experience with the town hall administrative service desk, and find ways to improve.

Mechelen Shoppingtown Evaluation, at the end of the year 2016, of the initiatives to attract shoppers to the town centre that where developed and what could be further improved in 2017.

Mechelen City of the Children How to further improve the program to make Mechelen a more child-friendly city? What should be the priorities for 2017/2018?

55+ What can Mechelen do to support the leisure and social life of the active elder population?


More than 1000 inhabitants participated in each of the projects, being a extremely satisfactory result.
The city was very satisfied with the number of participants, the easy access for citizens to the campaigns and the flexible and dedicated support of the team of Createlli.



More info? Contact us!