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A SUCCESSFUL PARTICIPATION PROCESS NEEDS...

TO CONNECT & ENGAGE ALL STAKEHOLDERS

You need to involve many stakeholder and citizen groups. Reach them and start the dialogue, with several digital and face to face communication channels. We will support you in that and keep all together in ONE process, in an affordable way.

UNDERSTANDING AND TRUST

Good projects are built on deep understanding and a common vision through visualisation and collaboration on shared, trusted data sources, like maps. We provide you very effective digital and physical visualisation and participation tools.

A TRANSPARENT PROCESS

Good processes involve stakeholders often, in predictable, transparent ways, are open for opinions & emotions, take care of handling conflicts and create support. We bring the expertise to design and guide the process, including all stakeholder groups.

TO CREATE THE BEST SOLUTION

To find the result that is best in meeting all needs goes through a creative process and several interactions. We bring effective tools that interact and co-create with stakeholders in all phases to find the best solution.

Partners for your participation challenges

Expertise and tools to help you from start to finish: Flexible services and solutions to complement you.
We are thinkers, designers and doers.

Participation strategy
How to design constructive engagement

Looking for the best approach to engage stakeholders in your project, your mission, your community?

Createlli-Lab
The web app for effective participation

Looking for a flexible, powerful app to engage the digital communities and make your physical participation activities more powerful?

Technology services
For participation and co-creation

Looking to include participation, co-creation processes in your e-tools? Looking for advanced use of open data, maps, GIS and 3D?

Interesting facts

84
percent of young people consider digital tools as the best way to be informed
365
days a year available. Digital methods gives 24/7 access to information and participation
800
BC. The roots of citizen participation can be traced to Ancient Greece and Colonial New England
50
percent of today’s world population lives in urbanized areas
Jan De Kezel
Jan De Kezel
Project lead, business development and R&D

Jan founded Createlli and leads business development, business consulting and strategic research. He has an engineering…

Jan Vincke
Jan Vincke
Expert en Participation et Communication

Jan Vincke has more than 20 years of experience in urban planning and sustainable development. Since 2001 he guided the…

FRANK DETHIER
Frank Dethier
INNOVATION AND SMART CITIZEN PROJECTS

Frank is a seasoned innovation manager who is motivated about possibilities & opportunities. Frank has 20+ years’…

Jone Belausteguigoitia
Jone Belausteguigoitia
COACH, PARTICIPATION EXPERT

Jone has a master in Architecture (University of Navarra, 2000), a degree in Peripheries, sustainability and urban…

Ashish Verma
Ashish Verma
DEVELOPMENT LEAD

Ashish leads our development team based in Delhi. He has an education in IT, and in his 9 years of experience, has…

Irati Alonso
Irati Alonso
PARTICIPATION PROJECT COORDINATOR

Irati has a masters degree in architecture (San Sebastian, 2016). Before joining Createlli Irati worked in a…

Vishant Verma
Vishant Verma
DEVELOPER

Vishant has a degree in Computer Science, and has been working as a developer in our Delhi team since 2016.

Guillaume Herr-Zekanowski
Guillaume Herr-Zekanowski
Consultant Communication and Participation

Guillaume is a qualified urban planner (OPQU) with a multidisciplinary background (sociology, geography, architecture…

Fabio Morales
Fabio Morales
Participation Project Officer

Fabio has a master’s degree in Product Development Strategy & Interaction Design (Antwerpen, 2019). Before joining…

Ainhoa Gil
Ainhoa Gil
Participation Project Officer

Ainhoa holds a master's degree in Urban and Regional Planning (2022) and a degree in architecture (2020), both from the…

Petra Ronda
Petra Ronda
Senior Process Supervisor

Petra gained a broad experience, after her education in Commercial Economics in the Netherlands, in project management…

Marlies Verhaegen
Marlies Verhaegen
Process Supervisor

Marlies holds a master's degree in Sociology (Antwerp, 2013). She then started working as a researcher with a focus on…

Fien Joos
Fien Joos
Projectmedewerker Participatie

Fien has a master’s degree in Product Development - Strategy & Interaction Design (Antwerpen, 2022). From the start…

Lucia Aizpiri Sarriegui
Lucia Aizpiri Sarriegui
Project Officer Participation

Lucia holds a double master's degree in Geography and Urban Studies (Université Libre de Bruxelles, 2023) and a…

CREATELLI-LAB APP

 
 
 

Making participation effective for smart cities, with smart citizens

 

SURVEYS AND COLLECTIVE DATA GATHERING

Ask people for satisfaction, needs, opportunities, opinions. The survey should give insight in high level commonalities and differences amongst groups.

 

OPINION ANALYSIS AND CONSENSUS MAPS

Visual comparison of opinions between different stakeholder groups. Analyze large amount of data and visualise quantitative and qualitative insights automatically.

 

SMART MEETING PREPARATIONS

Online registration for meetings and workshops. Confirm attendance, ask questions, choose the preferred discussion. Prepare participants and organisers before a meeting.

 

COLLECT PEOPLE'S IDEAS

Users can contribute ideas to a challenge and have an overview of all suggestions. Crowd idea sourcing is effective if people can come up with ideas individual, and if several ideas out of many suggestions can be implemented.

 

FORUMS AND COMMUNITY DISCUSSIONS

Forums on specific topics to let people exchange on them and raise questions, post idea proposals in written, comment and reply. Interactive discussions that help common learning and allow many to express.

 

COLLABORATIVE MAPS

Stakeholders develop maps together to better understand and visualize key challenges. Collaboration around maps is a collective learning activity.

 

INTERACTIVE 3D TOURS

A tool that guides a visit in a virtual 3D model and collects feedback. Ít gives a real life experience of the space and movements. It helps to trigger implicit knowledge and increases the quality of feedback.

 

PARTICIPATORY BUDGET

Citizens are invited to propose projects for a certain budget. The proposals are shown on a map and others can contribute to improve it. A final choice of the winning projects can be done by voting.

 

ISSUE REPORTING

Citizens can flag issues like nuisance, defects, traffic, damage. All issues are shown in a map. There is transparency with citizens and keeps connections with stakeholder.